Service Level Agreements
We use comprehensive Service Level Agreements which include processes and procedures, covering all aspects of Support, Escalations, Response Times, Reporting and Standards of Service.
Preventive Maintenance
The majority of unplanned downtime, is caused through mistakes made by people, or in processes. We have a series of well practised and detailed process directives which allow us to maintain a high level of service delivery.
What Can be Included?
We will include everything from Infrastructure Management, to Liaison and Management of IT Vendors.
Summary
Managed & Outsourced IT Services
We will be your on-site IT department, your 2nd Tier Technical Support and assist with Advice, Procurement and IT Administration.
Ethics and Trust
The majority of our staff are Military Veterans. Talk to anyone about a Code of Ethics and Trust, and no-one will question the Military.
Service Level Agreement, Qualified Engineering Staff, Quality Processes, Real Time Updates, Compelling Costs, and a Proven Track Record, want to know more?
National Coverage - Call 888 229 1702
FOREAN INC
OUR EMPLOYEES, ON CONTRACT TO YOU, DELIVERING; TEAMWORK, DISCIPLINE AND DEDICATION.
Contact Us
PC's to Networks
